The RouteGuard Guardian and Child apps are managed by West Berkshire Council road safety team as an app to safely plan travel for young people and children. This Service is provided by WBC and is intended for use as is.

This policy is used to inform users regarding our policies with the collection, use, and disclosure of personal information if you have decided to use our service.

If you choose to use our service, then you agree to the collection and use of information in relation to this policy. The personal information that we collect is used for providing and improving the service. We will not use or share your information with anyone except as described in this policy.

Information Collection and Use

While using our service, we require you to provide us with certain personally identifiable information, including, but not limited to, your email address and relevant location information needed for the functioning of the app. The information that we request will be retained by us and used as described in this policy. It will be used for the operation of the application. Anonymised data from app users may also be used by WBC to inform application development and further research.

What we will do with your information

By submitting your personal information, you agree that WBC can use it to get in touch with you if needed, for administration, evaluation and compliance purposes. We will store your information securely, never share it with any other companies or agencies, and never use it for any other purpose without your consent.

If you contact us about your personal data, we will acknowledge this promptly and act on it in a reasonable timeframe. You can contact us via We have a procedure for doing this, and we will send you a copy of it on request. If you ask us to, we will send you a copy of personal information we hold about you. If you wish, you can direct us to remove your details from all our systems. Were you to do this, your ability to use the app may be affected.

Log Data

We want to inform you that whenever you use our Service, we may collect data and information on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilising our service, the time and date of your use of the service, location data, and other statistics.


We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. Remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot therefore guarantee its absolute security.

You must take all reasonable precautions to keep your device safe and prevent access to personal information from the device.

Changes to This Privacy Policy

We may update our Policy from time to time. You are advised to review this page periodically for any changes. We will notify you of any changes by updating the policy here. These changes are effective immediately after the policy is updated.

Contact Us

If you have any questions or suggestions about our policy, do not hesitate to contact us.